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Outlook Setup
Please have this information ready when setting up your email account in Microsoft Outlook. If you are setting up email in different versions of Outlook, the screens may appear to be slightly different, but the information is the same.
1) Open Microsoft Outlook. In the menu at the top of the screen, choose “Tools” (See below).
2) From the “Tools” menu, choose “E-Mail Accounts”.
3) On the “E-mail Accounts” screen, choose “Add a new e-mail account”.
This screen allows you to add or change your email accounts. In this example we will add a new account. When you have chosen the “Add a new e-mail account” option, click the “Next” button at the bottom of the screen.
4) Click “POP3”. Then click “Next”.
4) Enter the following information:
Your Name — This will display who the email is
coming from.
Email Address — This is the email address that
you have setup.
Incoming mail server (POP3) — Enter mail.yourdomain.com
NOTE: yourdomain.com will be your website’s
domain name.
Outgoing mail server (SMTP) — Enter
mail.yourdomain.com
NOTE: Yourdomain.com will be your website’s
domain name.
User Name — This was the username for your domain.
Password — This was the password you supplied us or created on your own.
NOTE: Your login name and password are the same as the login and password you received when your site was set up. Please notify support if you need this information.
Other settings on this screen:
Remember Password — Checking this box allows Outlook
to remember your password. This allows you to send and receive mail without
having to enter your password each time.
Log on using Secure Password Authentication (SPA) — Please DO NOT check this box. We do not require or support this function.
5) Click the “More Settings...” button near the bottom of the screen.
On the “Internet E-mail Settings” screen, enter the following information:
Type in a name for the account. This will be displayed when receiving and sending email and when you go back to edit the email account.
Organization — Type the name of your business
or organization
Reply E-Mail — If you would like replies to your
messages to go to a different email address, enter that address here.
NOTE: This has to be a VALID email address.
Otherwise, people who reply to your messages will get an error message
back.
6) Click the “Outgoing Server” tab at the top of the screen.
DO NOT check: “My outgoing server (SMTP) requires authentication”.
Check: “Use same Setting as my incoming mail server”.
NOTE: If you are using a Proxy or a Firewall, you may
have problems sending outgoing mail. Please contact your service provider.
If they cannot help you, contact Norvax.
7) Click “OK”. This will return you to the front screen.
If everything is setup correctly, you will be able to Click on the “Test Account Settings...” button and run a test for your email account.
If everything comes back fine, then you are ready to start sending and receiving email.
If you receive an error while testing the account, go back through these instructions and make sure you have all your settings correct.
If you still are having problems with the test, please contact Norvax and we will help you.
8) Click the “Next” button. You will see your account setup in the “E-mail Account” box.
9) Click “Finish”. Your email account set-up is complete.
Return to Norvax Support .