Help Your Agents Become Top Producers

Insurance Call Center Management Made Easy

Bring the agency's call center up to speed with Norvax CallCenterCommand - a full suite of quoting and lead management software designed specifically for call center agents and managers.

Use CallCenterCommand to track and distribute leads among call center agents. Whether you generate leads through a website or you buy them from a lead vendor, CallCenterCommand can automatically import and distribute them.

And with built-in nationwide health quoting, agents can run quotes in 60 seconds - meaning less wasted time for prospects and more sales for the agency.

How will CallCenterCommand improve agency workflow and make call center management easy? Request a free software demo.

Increase Call Center Profits

  • Distribute leads automatically to call center agents based on source, territory, seniority, and more
  • Get a "big picture" view of the call center - easily manage and track agents' sales activities and lead close ratio
  • Offer prospects instant individual health quotes
  • Reduce the time spent creating professional proposals from 25 minutes to 60 seconds flat
  • Spend MORE time selling policies
  • Generate professional agency-branded proposals automatically
  • Increase customer service with reduced hold times

CallCenterCommand Advantages:

  • Nationwide quoting license - over 60 major carriers available for Individual Major Medical in 44 states
  • 60-second quoting and one-click proposal generation for all agents
  • Lead imports - automatically import insurance leads from ALL online sources, in real time
  • Automatic lead distribution based on your customized distribution logic
  • Easy-to-use dashboards that allow agents to track their lead status and prioritize follow-up
  • One-click reporting to track sales from lead to close
  • Extensive training and support programs

And CallCenterCommand is compatible with:

  • LeadMiner email autoresponders that automatically subscribe all incoming leads to a series of custom email messages with health insurance quotes
  • Popular CRM tools like ACT™, GoldMine™, and SalesForce™

Ready to find out more about our call center management tools? Contact a Product Specialist now to discuss streamlining your agency with CallCenterCommand.

Want to compare prices? Download our product pricing chart.

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