Test Your Marketing Strategy –
Better Results In
3 Simple Steps
You can waste a lot of money jumping from one type of advertising
to the next because you aren’t satisfied with the results.
But when was the last time you really evaluated your marketing
strategy? And not just where you’re spending your money,
but what you’re actually saying?
If your phone isn’t ringing chances are it’s
because you haven’t given prospects a good reason why
they should call you.
Taking the time to evaluate your current message is especially
important in the New Year, whether you’re thinking
about adding a new line of insurance to your business or
just want better results with your current market.
Here is a 3-step process for identifying whether your marketing
message needs some repair work:
- Give some of your most satisfied customers a
call. Your
best clients are your target audience, and to attract more
people like them, your message should touch on the exact
same triggers that worked for them. Ask if they wouldn’t
mind sharing their reasons for buying a particular insurance
product from you. Be careful to take note of their exact
phrases. They might have difficulty expressing themselves
right on the spot, so be prepared to help them elaborate
on their answers if they are too brief. For example: If they
say, “I decided to buy health insurance because the
time was just right,” Follow up with, “Why was the time right?”
- After you’ve contacted several of your
key clients, review their
reasons for buying and see if there are key words or
phrases that stand out. Are they repeating a few
things more than others? Now look at your last postcard
mailer, yellow pages ad or anything else that you have
used to market
your agency recently. Does your message match your best
clients’ reasons
for buying?
- If the answer’s no, then it’s
time to readjust your message. Don’t be afraid of
using your client’s
exact phrasing. You might lean towards the subtle approach
but if you really want your target audience to respond, then
you MUST address their need, desire, or fear right off the
bat. For example: If your clients overwhelmingly told you, “I
decided to buy health insurance because I couldn’t
get coverage through my job anymore,” then that’s what your message should be. Picture the new yellow pages
ad that will replace the one with just your picture, agency
name and contact information:
Has Your Employer Said “NO” to
Health Insurance?
Call ABC Insurance Agency today for a free,
no-obligation
consultation on your health insurance needs. In just 10
minutes you’ll learn how you can get affordable health
insurance coverage – without getting it through work.
Now you’ve got your prospect’s attention by
addressing their need and desire. Did you notice the offer
for the free consultation? Of course you’ll talk to
any lead for 10 minutes at no cost, but would a prospect
necessarily assume that? Now you’ve presented your
audience with a no-risk incentive to contact you – a
promise that they’ll learn a fast solution to their
problem.
Remember: You’ll need to spend time identifying your
prospects’ specific trigger points, crafting your own
message and determining a no-obligation incentive. But once
you’ve put your new message into effect, the results
will be a better response rate. |